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BankMobile Replaces HigherOne

Click here to view Fresno State's contract with BankMobile Vibe, a Division of Customer Bank.

New Students

Will you receive financial aid, scholarships, or a refund for over-payment from Fresno State?  Then you need to get set up! 

  1. Log in to
  2. Select "Student Self Service"
  3. Click on "BankMobile Refund Selection" 
  4. Choose your refund preference 

Didn't receive a personal code?  Go to, scroll to the bottom and select the "Need a Code?" button, or call 559-278-2876 for assistance.

Current Students

Your HigherOne account, funds and information will be transferred over to BankMobile Vibe.  Look for details in your Fresno State email account.

On the Spot Phone Support

The BankMobile Vibe customer service phone is located in the South Lobby next to the Cashiering Windows.