Key and Access Issuance

Effective July 6, 2015 we will be paperless! 

click here for user guide for key requester

click here for user guide for managers/department chairs 

Requesting the Key

In order to obtain university keys, a key request must be processed and approved by authorized personnel. Log into your my.fresnostate.edu profile and click on “forms portfolio” on the on the left side of the screen. It will be listed under “Key Request Form”.

The form will automatically generate the individual’s information once you enter their employee or student ID number. Select metal key for the traditional physical key, or electronic for any door accessed by a card. The form provides a list of buildings and rooms from which the selection must be made. With any problems or questions, Key Control can be contacted at 278-2172 or emailed at lockshopserv@csufresno.edu

The form will automatically send to the appropriate authorizer before Lockshop personnel process the form.

For submasters, masters and any key requested for a student, a “purpose” section must be filled out at the bottom of the electronic form. 

Notification Process

Both the individual who has submitted the key form, and the individual receiving the key will automatically receive notifications when the key is ready for pickup.

Key Pick-Up

Keys are issued at the University Student Union Information Center. This is located on the main floor.

Note: When the campus is on break or the semester ends, key issuing will be located in the Reservation Center on the third floor of the University Student Union, not on the first floor Information Center.

Key Return

For individuals wishing to return campus keys, this action can be completed at the University Student Union unless a separation form is required. Key Control staff must sign the separation form upon return of all state keys. University Student Union staff do not have authorization to sign this form. For separation form signature, please call 559.278.2172 or email mbooey@csufresno.edu to make an appointment at the campus Lockshop.

Lost Keys

A request for a replacement key is completed on the same electronic form, but the “replacement” box must be checked to indicate that the individual requires lost or stolen keys to be replaced.