Extended Absence Greeting

When you are away from the office, it is best to leave an extended absence greeting. We suggest you 
indicate how long you will be gone and reference another extension that can be reached in your absence.

Recording an extended absense greeting

  1. Pick up handset
  2. Dial 86400
  3. Enter security code
  4. Press 4 for Phone Manager Functions
  5. Press 6 to Record Out of Office Greeting
  6. Record your message and press any phone key to stop
  7. Press # to save message (this autmatically enables out of office message)
  8. Press * to exit your voicemail
  9. Hang up handset

Disabling the extended absence greeting

  1. Pick up handset
  2. Dial 86400
  3. Enter security code
  4. Press 4 to turn off Office Greeting

You can also select Call Forwarding to have any calls go to a specified # when trying to reach your 
extension.

Enabling call forwarding

  1. Pick up handset
  2. Make sure you are on the Avaya Phone Homescreen (hit Phone button to make sure)
  3. Press the right arrow key (next to OK) to go to the Phone Features menu
  4. Arrow down to Call Forward and press the OK button
  5. Press 5 digit # to forward calls to specified extension
  6. You will hear 3 beeps and then press the Exit soft key just underneath the phone screen
  7. Hang up handset
  8. Your Forward calls button will be lit up and future calls will go to specified #

Disabling call forwarding

  1. Pick up handset
  2. Make sure you are on the Avaya Phone Homescreen (hit Phone button to make sure)
  3. Press the right arrow key (next to OK) to go to the Phone Features menu
  4. Arrow down to Call Forward and press the OK button
  5. Press the Exit soft key just underneath the phone screen
  6. Hang up handset
  7. You now have your phone set back to your own extension