Update your password for your Tablet/Smartphone

If you are using an outdated password, the device will eventually lock the account. Make sure the password is up to date in all of the following possible locations:

 

Iphone/Ipad Email

Ipad/Iphone Email

1. Go to settings:

 

 settings

 

2. Tap on Mail, Contacts, and Calendars - Choose exchange account

Note: the account may also have a different name i.e. zimbra

 

exchange

 

 3. Choose your Exchange account with the @csufrenso.edu domain

 

email

 

4. Update the password and tap "done"

 

password

 

5. If you get an error "the server information could not be verified" hit "save" at the prompt.

Iphone/Ipad Wifi

 Iphone/Ipad Wifi

1. Open settings

settings2

2. Navigate to "General" and find "Profile" at the bottom of the page

Note: If profile is not an option, the password is not stored on the device

 

profile

 

3. Delete all Fresno State profiles, you may be prompted to enter your numeric unlock code

 

delete

 

4.. To setup a new profile with the updated password, please click here.

 

 

Mac Laptop Wifi

 Mac Laptop Password

1. Click the apple icon in the upper left hand corner and choose "System Preferences"

 

pref

 

2. Choose Profiles

Note: If profiles is not an option then the password is not stored on the device

 

profiles

 

3. Use the minus icon to remove all Fresno State profiles, you may be prompted to enter your Mac password (the one used to login to the comptuer)

 

remove

 

4. If you need to reinstall the profile with the updated password, please click here.

Android Wifi

Android Wifi Password

1. Open settings      settings

 

2. Tap Wifi to open available wifi networks

 

wifi

 

3. Long tap (hold screen for 5-6 seconds) the eduroam network and choose modify network.

 

long tap

 

4. Overwrite the (unchanged) field with your new password and choose "save".

 

pass

 

 

Android Email

Android Email Password

Important Note: There are many Android devices and your device may be different than what is shown below. Please call 278-5000 if you need assistance finding the password in your Android Phone.

1. Open settings settigns2

2. Find "Accounts"

 accounts


3. Find "Exchange" account. Your device may have other accounts.

exchange

4. Find "Account Settings", depending on the phone, this may be at a different location.

settings

5. Find your email address from the list.

6. Under "server settings" find "Incoming Settings"


incoming


7. Replace the old password with the new password

password

8. Tap "Save"