If you require assistance, please contact Credential Solutions Customer Service Department at 1-847-716-3005. If you are calling about an existing order, please have your 9-character Order Number available when you call. See "Transcript Status" below to view how to check the status of a current order online.
Transcripts are a complete record of all courses and degrees completed at Fresno State. Official transcripts are processed and issued in individually sealed envelopes by our third party vendor, Credentials Solutions.
Coursework from other institutions will not appear on your Fresno State transcript. As stated in the University Catalog, transcripts of records from other institutions submitted to Fresno State are not returned to students. Fresno State will not provide official or unofficial copies of transcripts from other institutions.
Ordering an Official Transcript
All students, current or former, can order an official transcript. Orders must be placed online via Credentials Solutions. A Fresno State issued student ID or Social Security Number is needed to place an order.
Electronic PDF transcripts are available to students, current or former, who attended Fresno State after 2002. We recommend you confirm with your recipient that they will accept the transcript in this format before you order.
Customer Service for transcript related inquiries are done through Credentials Solutions.
You May Check the Status of Your Order At: Check the Status of My Order
Hours: 7:00 a.m. to 7:00 p.m. CT Monday - Friday
For more information, visit their website: https://www.credentials-inc.com/CIHELP/CustServ.html.
Only currently enrolled Fresno State students are able to obtain a copy of their unofficial transcript. You can access unofficial transcripts from your Student Center by logging into My Fresno State.
Please allow 3-5 business days for Credentials Solutions to process a transcript request.
|$4.00||One (1) copy|
|$2.00||Additional copies ordered at the same time|
|$1.00||Additional copies prepared after ten (10)|
|$2.45||Handling fee for each transcript ordered online through Credentials Solutions.|
|$2.50||Printing fee for each transcript ordered online and printed by Credentials Solutions.|
Release Records of Deceased Student
The Registrar’s Office is committed to protecting the academic records of current and former students, even those now deceased. Requests for access to a deceased student’s record can be initiated through the Registrar’s Office. Each request for the release of a transcript or other academic records of a deceased student will be reviewed on the merit of that request.
A completed Record Release form and Death Certificate or Obituary must be submitted. Please contact our office to complete and submit the form for your request. You may also send an email to email@example.com.
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