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Virtual learning will continue through the summer 2020 term - Click here for latest information about COVID-19.

Academic Technology Services

Interim Director of Academic Technology Services - Brent Auernheimer 

Blackboard and Academic Technology Support

Mike Bach is the Lead for the Blackboard Resource Center. If you have any questions about Blackboard, please contact Mike Bach. The Center for Faculty Excellence instructional designers are available for faculty consultation.

The Blackboard Resource Center is located on the second floor of the Henry Madden Library in the Center for Faculty Excellence office. The summer hours are from 7 AM to 3:30 PM.

  • Phone: 278-7373
  • After-hours Support: 278-5000
  • Email:

Universal Design, Accessibility, Instructional Materials, and Academic Technology Support

Mike Harding is an Accessibility, Technology, and Media Specialist. If you have any questions about instructional materials (APM 237), Universal Design, or any academic technology software, please contact Mike Harding.

Available for workshops, or one-on-ones, from 9 am to 1 pm, on:

  • Creating Accessible Documents in Google Docs

    Google Docs is the widely used word processing application through Google Apps. Google Docs is missing some key accessibility functions, but the methods in this training will increase the accessibility of documents produced through Google Docs.

  • Using CaptionSync to Caption Your Videos

    Learn about CaptionSync, the captioning solution for your Fresno State video content.

  • Using Acrobat Pro to Create Accessible Documents

    Acrobat tools make it easy to create accessible PDFs and check the accessibility of existing PDFs. You can create PDFs to meet common accessibility standards, such as Web Content Accessibility Guidelines (WCAG) 2.0 and PDF/UA (Universal Access, or ISO 14289).

  • Creating Accessible Web Pages in OUCampus

    Learn some common pointers to make your Fresno State web pages more accessible and address any critical issues.

  • Any questions you have about accessibility, instructional materials, Blackboard, or academic technology in general.

Media Production

Terry Garvin is a Media Production and Training Consultant, as well as one heck of a photographer. If you have any questions on the creation of images for classroom, as well as any image creation software, please contact Terry.

Available for workshops, or one-on-ones, on:

  • Adobe Photoshop
  • Adobe Photoshop Elements
  • Adobe Lightroom

Video Production

Eric West is a Video and Media Specialist specializing in academic media.  If you have questions about creating video content for your classroom, please contact Eric.

Available for workshops, or one-on-ones, on: