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Project Management Office (PMO)

Project Requests

The PMO has created a Project Intake Process in order to facilitate and manage the flow of project requests coming into Technology Services. A new online, Project Request form will be submitted by the requester to initiate the Intake Process.

The Project Request Form process is a service offered by the Project Management Office at Fresno State. The process includes identification of the various elements required for successful IT project delivery, including analysis of risk and long-term sustainability. The service supports decision-making processes that enable Technology Services to engage with our education community and to collaboratively develop, evaluate and review project ideas.

The end result of this process is a funded, strategically aligned, feasible project request/idea, that is reviewed by appropriate committees or business stakeholders. The procedure stages an approved project request for project initiation where a project charter is developed and a project manager is assigned.

How to Submit a Project Request

Submit a project using the link here: https://fresnostate.teamdynamix.com/TDClient/1922/Portal/Requests/ServiceDet?ID=29996

  • Streamlined Intake process defines expectations
  • Objective criteria is used for selection and prioritization of projects
  • Projects are scheduled when time and resources are available
  • Workload is balanced vs peaks and valleys
  • Projects and commitments are visible and success is measurable
  • Clearly defined workflows become the norm
  • Clearly defined roles and responsibilities make us more efficient
  • Reduces or eliminate waste

  • The information provided in the project request helps to better:

    • Understand factors such as strategic alignment, financial requirements, people resources, risks and timing constraints that may affect the project
    • Assess long-term sustainability and feasibility of the project's solution
    • Provide valuable information for project sponsors, collaborators and team members for dialogue, collaborative decision-making, and project progression purposes
    • Provide visibility into IT work
    • Identify who needs to be involved in or informed of decisions regarding the request
    • Create a solid foundation of information related to the project and overall portfolio

  • A prioritization matrix or criteria supports structured decision-making in the following ways:
  • Helps prioritize complex or unclear issues when there are multiple criteria for determining importance
  • Provides a quick and easy, yet consistent, method for evaluating options
  • Takes some of the emotion out of the process
  • Quantifies the decision with numeric rankings
  • When used with a group of people, it facilitates reaching agreement on priorities and key issues
  • Facilitates conversations about what is important
  • Establishes process transparency and accountability
  • Rates projects based on strategic alignment, value to the customer and technological risk
  • Prioritization ensures that resources are allocated appropriately and according to priorities

To help us in deciding how to evaluate and separate the high priority projects from the lower priority projects. The rating criteria provides a structured and quantifiable approach to decision making and the prioritization of projects. The matrix provides a means for ranking project requests based on criteria that are determined to be important.