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Read more about the Fall 2020 plan and safety protocols. COVID-19 updates can be found on the Coronavirus Information page.

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A variety of circumstances might require you to temporarily work remotely. The checklist on the working remotely page provides you suggested actions and tools to ensure that you can continue to perform your job with ease. Online meetings can be held, files can be accessed and stored online, share your computer screen with colleagues, make audio calls via your computer, and more!

Guidelines to Protect University Data



Checklist - Working Remotely
Checklist - Working Remotely
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How Can We Help?
How Can We Help?



Box

Accessing your files remotely

Canvas

 Online learning and teaching

G Suite

Email, Calendar, Drive and Hangouts     

 


Automatic Call Distribution (ACD)

  • Changing an announcement message 
  • Changing call routing 

Submit a ticket

Remote Work FAQs

  • Got questions?
  • We have answers

FAQs

 


Virtual Private Network (VPN)

Faculty and staff, working remotely, will need to use the Fresno State Virtual Private Network (VPN) to securely access their campus workstation, shared folders, local databases or other campus servers.

Fresno State's VPN creates a safe and encrypted connection that allows employees to safely send information back and forth from the campus and their remote location. Depending on the speed of your remote location, some activities may be slower than when you are physically on campus.

 

Instructions on how to set up a VPN 

 



Zoom

To access the Zoom platform login using your Fresno State username and password at fresnostate.zoom.us.

Fresno State uses Zoom for video and web conferencing; available to all students, faculty, and staff.  Zoom allows for video, audio, and screen sharing between up to 200 participants.  It can be used from any computer, laptop, tablet, or phone, and it works on PC, Mac, Android and iOS devices.  Zoom also works with rooms equipped for video conferencing such as Polycom, etc.  Any Fresno State user can initiate a video or audio meeting, allowing Zoom to be used for any online meeting, whether between two or many people.  Anyone in the world can join a Zoom meeting, but only a host can start/schedule meetings.