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Academic Technology Services

Our Staff and Services

Blackboard, Canvas, and Academic Technology Support

Mike Bach is the Lead for the Academic Technology Resource Center. If you have any questions about Blackboard and Canvas, please contact Mike Bach. The Center for Faculty Excellence instructional designers are available for faculty consultation.

The Blackboard Resource Center is located on the second floor of the Henry Madden Library in the Center for Faculty Excellence office. The summer hours are from 7 AM to 3:30 PM.

  • Phone: 278-7373
  • After-hours Support: 278-5000
  • Email:

Universal Design, Accessibility, Instructional Materials, and Academic Technology Support

Mike Harding is an Accessibility, Technology, and Media Specialist. He is an adjunct administrator for Canvas and Ally. If you have any questions about Canvas, Ally, instructional materials (APM 237), Universal Design, Adobe Creative Cloud, or any academic technology software; please contact Mike Harding.

Available for workshops, or one-on-ones, from 9 am to 1 pm, on:

  • Creating Accessible Documents in Google Docs

    Google Docs is the widely used word processing application through Google Apps. Google Docs is missing some key accessibility functions, but the methods in this training will increase the accessibility of documents produced through Google Docs.

  • Using CaptionSync to Caption Your Videos

    Learn about CaptionSync, the captioning solution for your Fresno State video content.

  • Using Acrobat Pro to Create Accessible Documents

    Acrobat tools make it easy to create accessible PDFs and check the accessibility of existing PDFs. You can create PDFs to meet common accessibility standards, such as Web Content Accessibility Guidelines (WCAG) 2.0 and PDF/UA (Universal Access, or ISO 14289).

  • Creating Accessible Web Pages in OUCampus

    Learn some common pointers to make your Fresno State web pages more accessible and address any critical issues.

  • Any questions you have about accessibility, instructional materials, Blackboard, or academic technology in general.

Media Production

Terry Garvin is a Media Production and Training Consultant, as well as one heck of a photographer. If you have any questions on the creation of images for classroom, as well as any image creation software, please contact Terry.

Available for workshops, or one-on-ones, on:

  • Adobe Photoshop
  • Adobe Photoshop Elements
  • Adobe Lightroom

Video Production

Eric West is a Video and Media Specialist specializing in academic media.  If you have questions about creating video content for your classroom, please contact Eric.

Available for workshops, or one-on-ones, on:

Research and Instructional Computing

More information about this section to come.